We specialize in liquidation, overstock, and customer-return merchandise sold in bulk, including general merchandise, consumer electronics, home goods, clothing, and non-perishable items.

Yes. We primarily serve resellers, bin stores, discount outlets, and wholesalers, but qualified individual buyers can also purchase as long as they understand the nature of liquidation inventory.

You can place an order directly through our website by adding available pallets or loads to your cart and completing checkout, or by contacting our sales team for truckload and custom orders.

Minimums vary by offer. Some deals allow the purchase of a single pallet, while others require a multi-pallet or truckload commitment. Each listing clearly states its minimum purchase requirements.

We accept major credit and debit cards, peer‑to‑peer payments (such as Cash App, Zelle, Venmo, and Chime), Apple Pay, ACH transfers, and Bitcoin (BTC), as outlined in our Payment Policy.

Your order is confirmed only after we successfully verify full payment. Once payment is confirmed, you will receive an email confirmation and your order moves into processing.

Order processing typically takes 3–5 business days after payment verification, depending on order size, volume, and scheduling with our logistics partners.

Standard domestic shipments usually arrive within 7–14 business days after dispatch, while international shipments may take 7–21 business days depending on destination and customs processing.

We charge a flat shipping fee for qualifying orders under a certain value and offer free shipping once your order exceeds a specified threshold. The exact fee and any free‑shipping minimums are clearly shown at checkout.

In many cases, yes. If you prefer to handle your own freight or warehouse pickup, contact us before placing your order so we can confirm eligibility, scheduling, and loading requirements.

Yes. Once your order ships, we send tracking details via email and make them available in your account dashboard so you can follow your shipment in real time.

Our logistics partners provide proof of delivery, which may include a signed delivery receipt, timestamped photos, or GPS confirmation, and this is treated as final confirmation of receipt.

Because we deal in liquidation and bulk merchandise, all sales are generally final. However, we may review claims if items received are materially different from their described condition.

We do not accept returns or exchanges for typical issues like buyer’s remorse, preference, or general variability in liquidation lots. Returns are only considered when there is a significant deviation from the described condition.

Perishable goods, food and grocery items, high‑count mixed lots, and full truckloads are non‑returnable. These exclusions are clearly stated in our Returns & Refunds Policy.

If you receive damaged goods, document the condition with clear photos of the products and packaging, then contact us within 48 hours of delivery so we can review and work towards a fair resolution.

Compare your delivery to the manifest, note any significant shortages, and contact us within 48 hours with photos and a detailed description so our team can investigate.

Once a refund is approved, we typically process it within 7–21 business days, and funds are issued back to the original payment method whenever possible.

Order cancellation is only possible before processing and scheduling with our logistics partners begins. If you need to cancel, contact us immediately and we will advise whether cancellation is still possible.

Restocking fees may apply to exceptional returns that require us to reprocess and re‑market inventory. Any such fees are outlined in the specific resolution we provide for your case.

We strive for accurate manifests, but all counts and descriptions remain estimates due to the nature of liquidation. Minor variations in quantities and mix should be expected.

Conditions can range from new and shelf‑ready to open‑box, used, or salvage. Each offer describes the general condition mix so you can determine whether it suits your business model.

Most liquidation items are not individually tested. We rely on the condition information provided by sources and our internal grading processes but do not guarantee functionality of each unit.

For many offers we provide representative photos, and for certain loads we may share photos or footage of the actual pallets. Availability varies by deal and source.

In‑person visits may be possible by appointment only, depending on operational capacity and safety guidelines. Contact us if you would like to schedule a visit or inspection.

For qualifying volume buyers, we may be able to curate loads by category or condition. Reach out to our team with your requirements to discuss customization options.

We calculate and collect sales tax based on the shipping destination in line with Illinois and local laws. For exempt buyers, a valid resale or exemption certificate must be submitted in advance.

Yes. Resellers with valid documentation can purchase tax‑exempt after submitting the appropriate resale certificate and receiving approval from our team.

We can ship many loads internationally, but options depend on destination, freight availability, and customs regulations. Contact us for a quote and confirmation before ordering from outside the United States.

International buyers are responsible for all customs duties, import taxes, and related fees charged by their local authorities. These are not included in our pricing.

We follow strict security practices, including encryption in transit and secure storage, and we never sell your personal information. Our Privacy Policy explains exactly how your data is used and protected.

No. We do not sell your personal data. Limited sharing only occurs with trusted service providers who help us process payments, ship orders, or provide core services.

Yes. You can unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us and requesting removal from our mailing list.

If you suspect a billing issue, contact us immediately with your order number and transaction details. We will review the situation and correct any confirmed errors as quickly as possible.

No. We strongly recommend contacting us first so we can investigate and resolve the issue. Filing a chargeback without prior communication may delay resolution and affect your account.

You can reach our team by email, phone, or mail using the contact details shown in our policies and on our Contact page. We aim to respond to most inquiries within 1–2 business days.

Our Shipping, Returns & Refunds, Payment, Privacy, Terms & Conditions, and Sales Tax policies are all available on our website, typically linked in the footer so you can review them at any time.